Refund policy

The Soniva 30-Day Risk-Free Guarantee

Experience Soniva in your own space with complete peace of mind. If our headphones don't make your entertainment easier, more immersive, and entirely effortless, we will gladly give you your money back.

How It Works

 30-Day Product Trial: Test your Soniva headphones in the real-world conditions of your home, your commute, or your daily routine.

 Zero-Hassle Returns: Reach out to our support team via email for a quick, straightforward return process.

 Original Packaging Condition: To qualify for a full refund, items must be returned in their original packaging, complete with all included accessories and components.

 Prompt Full Refund: Once your equipment is received and inspected, your refund will be promptly processed back to your original payment method.